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Vulnerability record/PUBLISHED/Published Nov 7, 2026 02:29:15 UTC

CVE-2026-119213

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.

Base score3.7/ 10
SeverityLowCVSS 3.1

Exploitability / impact

CVSS metric breakdown

Vector-derived attributes
Base severityLow
Attack vectorNetworkAV
Attack complexityHighAC
Privileges requiredNonePR
User interactionNoneUI
ScopeUnchangedS
Confidentiality impactNoneC
Integrity impactLowI
Availability impactNoneA
CVSS vector stringCVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:N

CVSS communicates standardized severity and impact characteristics. It does not establish whether a system is exploitable in your specific environment.

Record context

CVE Numbering AuthorityWordfence
Last updatedNov 8, 2026 19:05:25 UTC
PublishedNov 7, 2026 02:29:15 UTC
ReservedOct 29, 2026 16:14:50 UTC

Credits

  • Santh