system/egain/chat/entrypoint in Cisco Unified Web and E-mail Interaction Manager 9.0(2) allows remote attackers to have an unspecified impact by injecting a spoofed XML external entity.Referenceshttp://tools.cisco.com/security/center/content/CiscoSecurityNotice/CVE-2014-2194http://tools.cisco.com/security/center/viewAlert.x?alertId=34270