15 Questions To Ask When Evaluating Pentesting Companies

Jun 15, 2023

When it comes to securing your organization's digital assets, partnering with a reliable and competent pentesting company is paramount. But how do you separate the best from the rest? Discover the crucial questions to ask prospective pentesting companies to ensure they have the expertise, methodologies, and professionalism to meet your security needs. Choosing the Right Partner: Essential Questions for Prospective Pentesting Companies is your guide to finding the perfect match in the realm of penetration testing.

1. Can you provide an overview of your experience and expertise in conducting penetration testing?
2. What certifications or qualifications do your pentesters hold? Are they certified in relevant areas such as Certified Ethical Hacker (CEH), Offensive Security Certified Professional (OSCP), or Certified Information Systems Security Professional (CISSP)?
3. Can you describe your approach to scoping a pentesting engagement? How do you determine the systems, applications, or networks to be tested?
4. What methodologies and tools do you typically employ during a pentesting engagement?
5. How do you ensure the confidentiality and security of sensitive information obtained during the pentesting process?
6. Can you provide examples of previous pentesting projects you have conducted? What were the key findings, and how did you assist the client in remediation efforts?
7. How do you handle the reporting phase? What level of detail can we expect in the final report, and how soon after the engagement will it be delivered?
8. Do you offer any post-engagement support or follow-up services to address any identified vulnerabilities or assist with remediation efforts?
9. How do you stay updated with the latest security vulnerabilities and attack techniques? Can you provide examples of your commitment to ongoing professional development?
10. How do you ensure that your testing activities do not disrupt the normal operations of our systems or cause any harm to our infrastructure?
11. Can you explain your approach to working with our internal teams or IT staff during the pentesting engagement? How will you coordinate and communicate with us throughout the process?
12. What measures do you have in place to protect the confidentiality of our engagement and prevent any potential conflicts of interest?
13. Can you provide references or client testimonials from organizations that have previously engaged your pentesting services?
14. How do you handle any legal or compliance considerations during the pentesting engagement, such as obtaining proper permissions and adhering to relevant regulations?
15. What is your pricing structure? Can you provide a breakdown of the costs associated with a typical pentesting engagement?

Remember to tailor these questions to your specific needs and requirements, and feel free to ask any additional questions that are important to your organization's unique situation.